Privacy Policy
Privacy Policy
Last Updated: June 23, 2026
At LOENOO, we respect your privacy and care about how your personal information is collected, used, and protected.
This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or interact with LOENOO.
Store Name: Loenoo
Business Operator: Libo (Shenzhen) Industrial Co., Ltd.
Website: https://loenoo.com
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, shipping address, billing address, phone number, order details, and messages sent to customer support.
When you place an order, payment information may be processed by secure third-party payment providers.
LOENOO does not store your full credit card number.
We may also collect technical information such as your IP address, browser type, device information, pages viewed, and how you interact with our website.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order updates, improve our website, prevent fraud, and communicate with you about LOENOO products and offers.
If you subscribe to our emails, we may send you updates about new arrivals, special offers, and brand news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.
Cookies and Tracking Technologies
We may use cookies and similar technologies to remember your preferences, improve website performance, understand customer behavior, and support advertising or analytics.
You can adjust your browser settings to refuse or delete cookies.
Some website features may not work properly if cookies are disabled.
How We Share Information
We may share necessary information with trusted service providers who help us operate our store, process payments, ship orders, provide customer support, analyze website performance, and deliver marketing services.
These service providers are only allowed to use your information for the services they provide to us.
We may also share information if required by law, legal process, or to protect the rights, safety, and security of LOENOO, our customers, or others.
Advertising and Analytics
We may work with advertising and analytics partners to understand how visitors use our website and to show more relevant ads.
These partners may use cookies or similar technologies to collect information about your activity on our website and other websites.
Your Privacy Rights
Depending on where you live, you may have the right to request access to your personal information, request correction, request deletion, or request that we limit certain uses of your information.
California residents may have additional rights, including the right to know what personal information is collected, used, shared, or sold, and the right to opt out of the sale or sharing of personal information.
LOENOO does not knowingly sell personal information in the traditional sense.
However, certain advertising or analytics activities may be considered “sharing” under some privacy laws.
How to Make a Privacy Request
To make a privacy request, please contact us by email.
Email: email@loenoo.com
Please include your name, email address, and a clear description of your request.
We may need to verify your identity before processing your request.
Data Retention
We keep personal information only for as long as needed to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer needed, we may delete, anonymize, or securely store it as required.
Data Security
We use reasonable measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system can be guaranteed to be completely secure.
Please keep your account information and order details safe.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
International Customers
If you access our website from outside the United States, your information may be processed or stored in countries where our service providers operate.
By using our website, you understand that your information may be transferred and processed outside your location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us.
Store Name: Loenoo
Business Operator: Libo (Shenzhen) Industrial Co., Ltd.
Business Address: Room 310, Factory Building A, Baoshan Sci-Tech Innovation Park, No. 4039 Longping Road, Liuhe Community, Pingshan Subdistrict, Pingshan District, Shenzhen, Guangdong, China
Email: email@loenoo.com
Website: https://loenoo.com
Thank you for trusting LOENOO.