Terms of Service
Terms of Service
Last Updated: June 23, 2026
Welcome to LOENOO.
These Terms of Service explain the rules and conditions for using our website, placing orders, and purchasing products from LOENOO.
By accessing our website or purchasing from us, you agree to these Terms of Service.
Please read them carefully before using our website.
Store Name: Loenoo
Business Operator: Libo (Shenzhen) Industrial Co., Ltd.
Website: https://loenoo.com
Overview
This website is operated under the store name LOENOO.
Throughout the site, the terms “we”, “us”, and “our” refer to LOENOO and its business operator.
By visiting our website, browsing our products, creating an account, placing an order, or contacting us, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website.
Online Store Terms
By using our website, you confirm that you are at least the age of majority in your country, state, or region, or that you have permission from a parent or legal guardian.
You may not use our products or website for any illegal or unauthorized purpose.
You must not transmit viruses, harmful code, or anything that may damage or disrupt our website.
Any violation of these terms may result in termination of your access to our services.
Product Information
We do our best to display product descriptions, images, colors, sizes, and details as accurately as possible.
However, product colors may appear differently depending on your device screen, lighting, or display settings.
All product information is provided for general reference.
We reserve the right to update, modify, or discontinue any product at any time without prior notice.
Pricing and Availability
Prices are listed on our website and may change at any time without notice.
We reserve the right to correct pricing errors, product errors, or availability errors.
If an order is affected by a pricing or product information error, we may contact you to confirm, cancel, or adjust the order.
Product availability is not guaranteed until your order is confirmed.
Orders
When you place an order, you agree that all information provided is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect product information, pricing errors, inventory issues, or violation of these Terms of Service.
After placing an order, you may receive an order confirmation email.
This email confirms that we have received your order, but it does not guarantee final acceptance of the order.
Payment
You agree to provide valid and accurate payment information when placing an order.
Payments may be processed by secure third-party payment providers.
LOENOO does not store your full credit card number.
Your order may not be processed until payment has been successfully confirmed.
Shipping and Delivery
Shipping times and delivery estimates may vary based on your location, shipping method, carrier, customs processing, holidays, weather, or other factors outside our control.
Please make sure your shipping address is complete and correct before placing your order.
LOENOO is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information.
For more details, please review our Shipping Info page.
Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our published policy.
Please review our Returns & Refunds policy before making a request.
Items must meet our return or exchange conditions to be accepted.
We reserve the right to refuse returns, refunds, or exchanges that do not meet our policy requirements.
Account Information
If you create an account on our website, you are responsible for keeping your account information safe.
You agree to provide accurate and updated account information.
You are responsible for any activity that occurs under your account.
If you believe your account has been used without permission, please contact us as soon as possible.
Promotional Offers
From time to time, we may offer discounts, promotions, or special offers.
Promotions may be changed, limited, or canceled at any time without notice.
Promotional codes may have conditions, expiration dates, exclusions, or usage limits.
Only one promotion may be used per order unless otherwise stated.
Intellectual Property
All content on this website, including text, images, graphics, logos, product names, designs, layouts, and brand materials, belongs to LOENOO, its business operator, or its content providers.
You may not copy, reproduce, distribute, modify, sell, or use our content without written permission.
Unauthorized use of our intellectual property is prohibited.
User Comments and Submissions
If you send us comments, reviews, photos, feedback, suggestions, or other content, you agree that we may use, edit, publish, or display that content for business, marketing, or customer support purposes, unless prohibited by law.
You are responsible for making sure that your submissions do not violate the rights of others.
You may not submit content that is unlawful, harmful, abusive, misleading, obscene, or infringes on any third-party rights.
Third-Party Links
Our website may contain links to third-party websites or services.
These third-party websites are not controlled by LOENOO.
We are not responsible for the content, privacy practices, policies, or actions of third-party websites.
You access third-party websites at your own risk.
Prohibited Uses
You may not use our website or services:
For any unlawful purpose
To violate any laws or regulations
To infringe upon our rights or the rights of others
To submit false or misleading information
To upload or transmit harmful code
To collect or track personal information of others
To interfere with the security or operation of our website
To spam, phish, scrape, crawl, or engage in abusive activity
We reserve the right to terminate or restrict access if prohibited activity is detected.
Disclaimer of Warranties
Our website and services are provided on an “as available” and “as is” basis.
We do not guarantee that the website will always be secure, uninterrupted, error-free, or available at all times.
We do not guarantee that all product descriptions, images, prices, or website content will be completely free of errors.
To the fullest extent permitted by law, LOENOO and its business operator disclaim all warranties, express or implied.
Limitation of Liability
To the fullest extent permitted by law, LOENOO and its business operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This includes, but is not limited to, loss of data, loss of revenue, loss of profits, or business interruption.
Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
Indemnification
You agree to indemnify and hold LOENOO and its business operator harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms of Service or your misuse of our website or services.
Termination
We may suspend or terminate your access to our website or services if we believe you have violated these Terms of Service.
You may stop using our website at any time.
Any obligations or liabilities created before termination will continue to apply after termination.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms of Service.
Contact Us
If you have any questions about these Terms of Service, your order, or our store policies, please contact us.
Store Name: Loenoo
Business Operator: Libo (Shenzhen) Industrial Co., Ltd.
Business Address: Room 310, Factory Building A, Baoshan Sci-Tech Innovation Park, No. 4039 Longping Road, Liuhe Community, Pingshan Subdistrict, Pingshan District, Shenzhen, Guangdong, China
Email: email@loenoo.com
Phone: +86 18676781508
Website: https://loenoo.com
Thank you for visiting LOENOO.